Recent lauches
  • PMC Magazine - Unique WordPress Experience

    We had the privilege of working with Patrick McMullan and his incredible team in developing the new PMC Magazine site designed by Carmen Yazejian at Network9.  Just meeting Patrick was an honor as he is certainly a...

    Learn More
  • The Vogue Vibes - Where Fashion Meets Music

    We built and lauched several prominent fashion blogs in the last year or so and jumped at the chance to build a new fashion and music blog for Lauren Valenti.  The layout an design were her own creations and the blog...

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Contact

Sound Strategies
Port Washington, NY
NYC, New York
Andy LoCascio - CEO
(516) 978-1634
Email Us

Support

Please contact us for any support issues that are not addressed below

WordPress Support

We offer comprehensive support packages for all levels of WordPress users.  All our WordPress support plans include the following:

  • Technical support for selecting and installing plugins
  • Technical support for configuring/troubleshooting plugins
  • Programming  support for implementing plugins
  • Programming support for theme enhancements
  • Programming support for performance optimization (including CDN usage)
  • Monthly installation security and health review
  • Monthly plugin and version updates (most recent stable)
  • Monthly backup verification

Please contact us for more information

WordPress Resources

WordPress User Roles 

Third Party Product Support

Linkmgr (login)Getting Started - Support

RankMgr (login)FAQSupport

Understanding the RankMgr Report

Changing Your Local Host File

Email support for clients using GMail

Important Notes
Your email address should always appear as username@yourdomain.com, NOT @gmail.com
Incoming mail server name is always pop.gmail.com
Outgoing mail server name is always smtp.gmail.com
 
Outlook 2007 Email Setup Instructions
Outlook 2003 Email Setup Instructions
Outlook 2002 Email Setup Instructions
Outlook Express Email Setup Instructions
Blackberry Email Setup Instructions
All Other Setup Instructions

Access Your Email from Anywhere by entering the URL http://mail.yourdomain.com

Important Consideration for Outlook Users
If you are sending email from your Gmail account, the sent items will appear in your Outlook Inbox, to correct this you need to create a rule in Outlook that will move mail that is sent from your email address to the Sent box (Tools –> Rules)
 
Important Consideration for Blackberry Users
If you are using a Blackberry or other mobile device and do not want to see duplicate copies of what was sent when using your GMail account, you need to log into the Blackberry internet site and create a filter with your email address in the “contains” field and selecting “do not forward messages to handheld”