Live Chat

At Sound Strategies we appreciate the importance of Live Chat. Even after we have worked to maximize the traffic to a website using our advanced search engine optimization (SEO) techniques, we often find the conversion rate from traffic to sales can be greatly improved by installing a live chat application.

We highly recommend the LivePerson Pro solution.

Live chat not only provides an opportunity for the web visitor to contact the business owner, but also provides an opportunity for the business owner to monitor the visitor and even invite the visitor to chat! It also provides a comprehensive set of reports that include traffic statistics and live chat transcripts.

The product requires minimal coding. Each live chat operator needs to download and install the operator console. This process takes only a few minutes.

Windows

MAC OS X

After installing the operator console software, you will be prompted to enter the LivePerson account, user name and password that is supplied by LivePerson when you purchase the service.